FAQs

What is available to buy at Emma Darlington?

We currently offer a wide range of women's clothing in many unique prints.

How do I pay for my order?

You can pay by Visa debit, Visa credit, Visa Electron, Visa Delta, Maestro, MasterCard and Paypal. Your credit/debit card will be charged once you complete the checkout process and confirm your order on the website.

Can I call and place an order over the telephone?

We regret that we do not currently offer this service.

How do I obtain a copy of my invoice for an order placed online?

There is a link to your invoice provided on the order confirmation email that is sent to your email address after your order has been placed and confirmed. Alternatively, please click here to log in and contact our customer service team via your account.

VAT Rate

All products and service prices which are subject to VAT will be charged at the current rate of 20%.

Can I make changes to my order once placed?

Unfortunately, we are unable to make changes to online orders once they have been confirmed. If you require further assistance please click here to log in and contact our customer service team via your account.

Can I cancel an order?

If you wish to cancel an order after it has been submitted please click here to log in and contact our customer service team via your account. However, if your order has progressed to the despatching process, we will be unable to cancel it. In this instance you may return your goods to us using the return form provided in your order package.

Can I add additional items to my order once it has been placed?

Unfortunately, we are unable to add items to your order. If you wish to purchase more items from our website, an additional order will have to be placed.