DELIVERY & RETURNS
|DELIVERY METHODS||TRANSIT TIMES||COST|
|UK STANDARD DELIVERY||UK tracked deliveries using DPD made before Thursday 12:00, 1-2 working days||£5.95|
|WEEKEND DELIVERY||Friday and weekend tracked orders with DPD. Please allow 42-72 hours for delivery.||£6.95|
|EUROPEAN & INTERNATIONAL DELIVERIES||European postal rates for tracked packages using Trakpak: - Ireland, Belgium, France, German, Italy, Monaco, Netherlands, Poland, Portugal & Spain £10.00. Any country not listed please email email@example.com or call on 01794 885949 to enquire on delivery rates||£10.00|
|USA||Tracked service via DPD||£15.00 per 0.5kg|
Deliveries during COVID-19 pandemic may be delayed please wait 5 working days after your delivery before contacting us as there are delays.
If you are unhappy with your purchase you can return the item/s unused within 14 days for a full refund. For additional information please see our Terms and Conditions.
We recommend returns are made using Royal Mail 1st Class with proof of postage.
Please note that refunds can take up to 10 days to process.
If you would like to make a return please email, firstname.lastname@example.org
Please ensure you include a reason for your return without this you may not receive a refund.
You will not receive a refund for your delivery and will have to pay to return your items.
Please enclose in the parcel with the garment to be returned your completed postal returns form .
You will receive an email confirming that your refund has been processed.
Please return the unwanted garment to:
Emma Darlington Ltd,
Mulberry House, The Street, Whiteparish, Nr Salisbury, Wiltshire, SP5 2SL.